FAQ

Jetscale is an AI-powered cloud cost optimization platform that automatically analyzes your infrastructure and generates actionable recommendations with production-ready infrastructure-as-code. Our specialized AI agents analyze your AWS and Azure resources to identify cost optimization opportunities while maintaining performance and SLAs.

Jetscale uses specialized AI agents trained on specific cloud services (RDS, EC2, EBS, ElastiCache, S3, EKS, Azure VMs). These agents analyze real-time data from CloudWatch, Cost Explorer, and Azure Monitor to identify optimization opportunities. When opportunities are found, Jetscale generates production-ready Terraform code and integrates directly into your existing GitOps workflows through GitHub, Jira, or Bitbucket.

Jetscale currently supports AWS and Azure. We analyze services including:

• AWS: RDS, EC2, EBS, ElastiCache, S3, EKS
• Azure: Azure SQL, Virtual Machines, Managed Disks, Azure Cache for Redis

Additional services (Lambda, DynamoDB, ECS, Azure Cosmos DB, Azure Functions) are coming soon.

Savings vary based on your infrastructure, but our customers typically see 20-40% reductions in cloud costs. The actual savings depend on factors like current resource utilization, instance types, and infrastructure architecture. Jetscale provides detailed cost impact analysis for each recommendation before you implement it.

Jetscale requires read-only access to your cloud accounts:

• AWS: Cross-account IAM role with read permissions for Cost Explorer, Compute Optimizer, CloudWatch, and service metadata
• Azure: Service principal with Reader, Cost Management Reader, and Monitoring Reader roles

We never require write, modify, or delete permissions. We cannot access actual data stored in your databases, storage accounts, or S3 buckets. We only access metadata and configuration information.

Security is our top priority:

• All access is read-only with no write permissions
• We use AWS STS with External ID for secure cross-account access
• Azure authentication uses certificate-based or secret-based service principals
• All data transmission is encrypted in transit and at rest
• We follow SOC 2 Type II compliance standards
• Access can be revoked instantly by deleting the IAM role or service principal

No. Jetscale only has access to infrastructure metadata, configuration, metrics, and cost data. We cannot access:

• Data stored in databases (RDS, Azure SQL, etc.)
• Files in S3 buckets or Azure Storage
• Application code or secrets
• User credentials or sensitive information

We only analyze resource configurations, utilization metrics, and cost information.

Access can be revoked immediately:

• AWS: Delete the IAM role created for Jetscale
• Azure: Remove role assignments from the service principal or delete the App Registration

Once revoked, Jetscale immediately loses all access to your cloud account.

Our AI agents analyze multiple data sources:

1. Performance metrics: CPU, memory, IOPS, network utilization from CloudWatch/Azure Monitor
2. Cost data: Current spending from Cost Explorer/Cost Management
3. Configuration: Instance types, storage classes, cluster topology
4. AWS/Azure best practices: Compute Optimizer and Azure Advisor recommendations

Recommendations are validated to ensure they maintain your application's performance requirements and SLAs before being presented.

Jetscale generates production-ready Terraform code for each recommendation. This code:

• Follows your existing Terraform module structure and naming conventions
• Includes detailed comments explaining the changes
• Can be reviewed and tested before applying
• Integrates into your GitOps workflow via pull requests

Yes. You can configure:

• Cost thresholds: Minimum savings amount to generate recommendations
• Risk tolerance: Conservative, balanced, or aggressive optimization strategies
• Service scope: Enable/disable specific services or resource types
• Performance requirements: Set custom CPU, memory, or IOPS thresholds
• Business hours: Define peak/off-peak periods for right-sizing analysis

Recommendations are continuously updated based on your infrastructure changes and usage patterns. New recommendations appear as:

• Infrastructure changes are detected
• Usage patterns evolve over time
• New cost optimization opportunities emerge
• AWS/Azure introduce new instance types or pricing models

You're always in control. If you ignore a recommendation:

• It will be marked as dismissed in the dashboard
• You can provide feedback on why it wasn't suitable
• Similar recommendations can be suppressed based on your feedback
• You can revisit dismissed recommendations at any time

Jetscale integrates natively with your existing tools:

• GitHub: Creates pull requests with Terraform code changes
• Jira: Creates tickets for review and approval workflows
• Bitbucket: Integrates with Bitbucket pipelines and pull requests
• Terraform: Generates code compatible with your existing modules

Recommendations flow through your standard code review and deployment processes.

No. Jetscale never automatically applies changes to your infrastructure. Every recommendation:

1. Is presented for human review
2. Requires explicit approval
3. Goes through your standard PR/CI process
4. Can be tested in non-production environments first

You maintain complete control over what changes are implemented and when.

Yes. Jetscale analyzes your existing Terraform state and module structure to:

• Generate code that matches your style and conventions
• Respect your naming patterns and resource organization
• Integrate with your existing modules and variables
• Maintain compatibility with your Terraform version

Jetscale pricing is based on your monthly cloud spend under management. Contact support@jetscale.ai for detailed pricing information tailored to your infrastructure size and requirements.

Yes. We offer a 14-day free trial with full platform access. During the trial, you can:

• Connect your AWS and/or Azure accounts
• Receive cost optimization recommendations
• Review generated Terraform code
• Test the GitHub/Jira/Bitbucket integrations

No credit card required to start your trial.

We provide:

• Email support: support@jetscale.ai
• Documentation: Comprehensive guides and API reference
• Setup assistance: Hands-on help with initial configuration
• Dedicated support: Available for enterprise customers
• Community: GitHub Discussions for questions and feedback

Enterprise customers receive priority support with dedicated Slack channels and SLA guarantees.

Yes. Jetscale supports both AWS and Azure in a single platform. You can:

• Manage multiple AWS accounts and Azure subscriptions
• Get unified cost optimization recommendations across clouds
• Compare costs between AWS and Azure for similar services
• Optimize resources across both providers from one dashboard